Written by the Level Up Limo team. Updated September 19, 2026.
Quick answer: Booking travel for an executive is a different job from booking your own. What matters is what you can hand back afterward: a confirmation with the chauffeur’s name and number, a flat rate that doesn’t move, a receipt coded to the right cost center, and one dispatch contact when the flight slips at 11 p.m. We support booking on behalf of someone else, standing reservations, guest billing and corporate accounts with W-9 and certificate of insurance on request. Hourly bookings carry a three-hour minimum; Sprinter limos start at $225 per hour. Call (866) 666-0112 or book online.
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Booking Executive Travel: What to Send Dispatch, Point-to-Point vs Hourly, Guest and Corporate Billing, Handling Delays and Changes, Roadshows, and How to Compare Providers
Booking for someone else? Send the itinerary once — we’ll confirm the chauffeur, the rate and the receipt trail.
What to Send Dispatch (the Complete List)
Every reservation gets easier when the first message is complete. Send these and there’s usually nothing further to ask:
| Detail | Why it matters |
|---|---|
| Passenger name and cell number | The chauffeur coordinates with the rider directly, not through you |
| Your name and contact | So confirmations and receipts come to you as well |
| Date and pickup time | Or the flight, and we build the time backward from it |
| Flight number and airline | The one field that makes flight tracking work |
| Exact pickup address, including suite or door | Office campuses and hotels have multiple entrances |
| Drop-off address | Same |
| Passenger and luggage count | Decides the vehicle |
| Vehicle preference | S-Class, SUV or Sprinter, if the executive has one |
| Curbside or meet-and-greet | Meet-and-greet is standard for VIPs and international arrivals |
| Any stops | A second pickup or an office stop changes the quote |
| Cost center or billing code | Appears on the receipt, so expenses don’t bounce back to you |
| Special requests | Car seats, accessibility needs, preferred water, quiet ride |
The field most often forgotten is the passenger’s cell number, and it’s the one that prevents the 5 a.m. phone call to you.
Point-to-Point or Hourly?
| Point-to-point | Hourly | |
|---|---|---|
| Priced | Flat, per trip | By the hour, three-hour minimum |
| Right for | Airport runs, single transfers | Meeting days, client entertaining, roadshows, anything with waiting |
| Waiting | A set window, then extra | Included |
| Schedule changes | Requote if the trip changes | Absorbed inside the block |
| The tell | One pickup, one drop | The executive doesn’t know exactly when they’ll be done |
When the schedule is uncertain, book hourly. It costs less than two transfers plus wait time, and it removes the part that generates follow-up messages. See hourly limo service and point-to-point service.
Billing That Doesn’t Come Back to You
- Corporate accounts — monthly invoicing instead of card-per-ride
- Cost center and project codes carried onto the receipt
- Guest billing — the ride charged to your company while a client rides
- W-9 and certificate of insurance on request, which procurement usually asks for before a vendor is approved
- Consolidated receipts for multi-vehicle or multi-day travel
- One point of contact rather than a call center
Setup detail on corporate transportation.
Executive black car service: Level Up Limo also owns and operates Black Car Now, our executive black car division covering downtown Chicago, the Gold Coast and the North Side. Same owner, same office, same live dispatch — book on either site.
When Things Change
| Situation | What happens |
|---|---|
| Flight delayed | We track the flight number and move the pickup automatically, at no extra charge. No action needed from you |
| Flight cancelled and rebooked | Send the new flight number; we move the reservation |
| Meeting runs long | On an hourly booking, absorbed. On point-to-point, the chauffeur waits and dispatch requotes if it runs well past the window |
| Executive changes the itinerary mid-day | Call dispatch. Hourly bookings flex; new legs are quoted before they run |
| Passenger can’t reach the chauffeur | Dispatch is staffed 24/7 and connects them |
| You need to cancel | Tell dispatch as early as possible; our cancellation terms are stated at booking |
The point of all of this: your executive shouldn’t have to call you from a curb, and you shouldn’t have to solve transportation from a different time zone.
Roadshows and Multi-Stop Days
An investor roadshow, a client tour or a due-diligence day is the hardest travel to book and the easiest to get wrong. What makes it work:
- One hourly block for the whole day, not a series of transfers
- The full itinerary sent in advance, so the chauffeur plans the route and parking at each stop
- Buffer between stops — Chicago traffic between downtown and the suburbs is not predictable at 4 p.m.
- The same chauffeur all day, who learns the group and the schedule
- A vehicle that works as a workspace — S-Class or executive Sprinter for teams reviewing between meetings
- Dispatch monitoring the day, adjusting as meetings run over
See executive limo service, S-Class service and chauffeur service.
Choosing the Vehicle
| Situation | Vehicle |
|---|---|
| Executive travelling alone, client-facing arrival | Mercedes-Benz S-Class |
| Executive plus one, standard business travel | Luxury sedan |
| Two to four travellers with luggage | Escalade or luxury SUV |
| Team of five to six | Full-size SUV |
| Team of seven to fourteen, or a roadshow group | Sprinter limo |
| Board or investor group arriving together | Multiple vehicles, staged arrivals |
When in doubt, size up. A cramped arrival is the one detail an executive will mention. See our fleet.
How to Compare Providers
If you’re evaluating transportation vendors, these are the questions that actually separate them:
- Is the rate flat and quoted before booking, or variable?
- Is there surge pricing at peak times or in bad weather?
- Do you track flights automatically, and is there a charge for delays?
- Can I book on behalf of someone else and receive the confirmation?
- Do you offer monthly invoicing and cost-center coding?
- Can you provide a W-9 and certificate of insurance?
- Is dispatch reachable 24/7 by a person?
- Are chauffeurs employees you screen, or contractors?
- What’s the vehicle standard and how old is the fleet?
- What happens if a vehicle breaks down or a chauffeur is delayed?
Question 6 is the one procurement asks first, and the one that quietly eliminates most providers.
Rates
| Service | Rate |
|---|---|
| Sedan / S-Class, hourly | {{RATE_SEDAN_HOURLY}} |
| Escalade / SUV, hourly | {{RATE_SUV_HOURLY}} |
| Sprinter limo, hourly | From $225/hour |
| Airport transfer, point to point | Quoted per trip — live rates on the booking page |
| Full-day roadshow | {{RATE_ROADSHOW_DAY}} |
Three-hour minimum on hourly bookings. Flat rates, tolls included, no surge pricing — the rate you approve is the rate that’s billed.
Executive Assistant FAQs
Can I book a ride for someone else?
Yes. Enter the passenger’s name and cell number and we coordinate with them directly, while confirmations and receipts come to you.
Will I get a confirmation with the chauffeur’s details?
Yes, including the chauffeur’s name and number and the vehicle, sent before the trip.
Can the ride be billed to the company rather than the passenger?
Yes, through a corporate account with monthly invoicing and guest billing.
Can you add a cost center or project code to the receipt?
Yes — send it with the booking and it carries onto the receipt.
Do you provide a W-9 and certificate of insurance?
Yes, on request. Procurement teams usually ask for both before approving a vendor.
What happens if the flight is delayed?
We track the flight number and move the pickup automatically, at no extra charge and with no action needed from you.
Should I book hourly or point-to-point?
Point-to-point for a straight airport run. Hourly when there’s waiting, multiple stops, or an uncertain finish time — it usually costs less than two transfers plus wait time.
What is the minimum booking?
Three hours on hourly service. Point-to-point transfers have no minimum.
Can you handle a full-day roadshow?
Yes, as a single hourly block with the same chauffeur, the itinerary planned in advance and dispatch monitoring the day.
Can you set up standing reservations?
Yes, for executives who travel on a repeating schedule.
Is there surge pricing?
No, at any hour or in any weather.
Who do I call if something goes wrong?
Dispatch, 24/7, at (866) 666-0112 — a person, not a queue.
Do you offer a black car standard for senior executives?
Yes, through Black Car Now, our owned and operated black car division — same dispatch, book on either site.
Set Up an Account or Book a Trip
See real-time rates and book · Call (866) 666-0112 · 24/7 dispatch · Flat rates, no surge
Related: corporate transportation · executive limo service · chauffeur service · hourly limo service · S-Class limo · airport limo service · our fleet · Black Car Now