Written by the Level Up Limo team. Updated September 23, 2026.
Quick answer: For non-emergency appointments — regular doctor visits, specialist consultations, routine treatments, follow-ups, and visits to see a patient in hospital or a care home — a chauffeured car means no parking garage, no driving afterward and the same familiar routine every visit. We handle single trips and standing reservations — the same day and time each week or month, the same vehicle class, and often the same chauffeur. Book point-to-point for a drop and a separate return, or hourly when the appointment time is uncertain and you’d rather the car waited. {{MOBILITY_POLICY}} Rates are approximate — call dispatch for an exact quote, or to set up a recurring schedule.
Appointment and Medical Car Service in Chicago and the North Shore: Standing Reservations, Waiting vs. Return Trips, and What to Tell Dispatch
Regular appointments? A standing reservation books the whole series in one call.
📞 Call 24/7: (866) 666-0112 · 📅 Set up a standing reservation
Non-Emergency Rides We Cover
This is scheduled, non-emergency transportation — planned in advance, for passengers who can travel in a standard vehicle. The regular bookings we run:
| Ride type | Typical pattern |
|---|---|
| Routine doctor visits | A standing monthly or quarterly appointment, same day and time |
| Specialist consultations | Suburb to a downtown or North Shore specialist and back |
| Regular treatments and therapy sessions | Weekly or twice-weekly for a set number of weeks |
| Follow-up and post-procedure visits | Short series after a procedure, often when driving isn’t allowed |
| Dental, vision, imaging and lab appointments | One-off or repeating |
| Patient visits — family and friends visiting someone in hospital or a care home | Daily or several times a week while someone is admitted |
| Discharge rides home | Scheduled once the discharge time is known |
| Wellness, clinic and check-up appointments | Routine, scheduled ahead |
What this isn’t: emergency transport. If someone needs urgent care, an ambulance or clinical attention during the ride, call emergency services — that’s not a car service, and we’ll tell you so rather than take the booking.
Who Books This
| Situation | Why a chauffeur fits |
|---|---|
| A course of treatment with visits every week or two | Same routine every time, booked once as a standing reservation |
| A procedure where you can’t drive afterward | The discharge instruction most people forget to plan for |
| An older parent’s appointments | Adult children book and pay remotely, and get a text when the ride is complete |
| Downtown specialists from the suburbs | No hospital garage, no city driving, no meter running while you’re inside |
| Early-morning check-ins | Pre-scheduled and dispatched the night before |
| Visiting a family member in hospital or a care home | Daily visits without parking fees, garages or driving home tired |
| Someone who’s stopped driving | A consistent, private alternative to piecing rides together |
A note on what we are: we’re a chauffeured car service, not a medical transport provider. {{MOBILITY_POLICY}} If someone needs stretcher transport or clinical care en route, that’s a medical transport company, and we’ll say so rather than take the booking.
Standing Reservations: Book the Series, Not the Ride
The most useful thing we do for regular appointments is set the schedule once. A standing reservation locks in:
- The same day and time each week, fortnight or month
- The same vehicle class, so the step-in height and space are familiar
- The same chauffeur where scheduling allows — which matters more than people expect
- The same pickup point and the same entrance at the other end
- One point of contact at dispatch who knows the arrangement
Changes happen — appointments move. Call or text dispatch and we adjust that week without rebooking the series. See account-based service for consolidated billing on recurring rides.
Wait, or Book a Return?
| Appointment | Book | Why |
|---|---|---|
| Under about two hours, time uncertain | Hourly | The chauffeur waits; you don’t call for a ride when you’re tired |
| Fixed and predictable | Two point-to-point trips | Usually the lower cost |
| A procedure with an unknown discharge time | Hourly, or a call-back arrangement | Tell dispatch when you’re ready and the vehicle returns |
| All-day treatment | Drop and return | No reason to pay for hours of waiting |
| Several stops — clinic, pharmacy, home | Hourly | One booking covers the whole run |
Dispatch will tell you which is cheaper for your schedule — see our hourly rates guide and point-to-point service.
Not sure whether to have the car wait? Tell dispatch the appointment type and we’ll tell you which booking costs less.
📞 Call 24/7: (866) 666-0112 · 📅 Set up a standing reservation
What to Tell Dispatch When You Book
- The exact building and entrance — large medical campuses have several, and the right door saves a long walk
- Whether the passenger needs help to the door
- Mobility needs — a walker, a cane, or help with steps
- Whether someone is travelling with them
- Who to text when the ride is complete, if a family member is coordinating
- Whether it’s a one-off or the first of a series
Vehicle Choice
| Vehicle | Best for |
|---|---|
| Luxury SUV | Higher step-in, easier to get into and out of, room for a walker |
| Premium SUV | The same with more space and comfort on longer runs |
| Mercedes S-Class | The smoothest ride and the quietest cabin; lower step-in |
| Executive Sprinter | When family travels together |
Ask about step-in height when you book. For some passengers the SUV is easier; for others the sedan is. It’s worth a sentence at booking rather than a surprise at the curb. See our fleet.
For Family Members Coordinating From Elsewhere
- Book and pay remotely — you don’t need to be in the car or in the state
- Get the chauffeur’s details before each pickup
- A text when the ride is complete, if you ask for it
- One invoice covering a month of rides on an account
- A consistent arrangement instead of a different driver and a different app every visit
Where We Run These Rides
Across Chicagoland from our Northbrook dispatch: downtown Chicago medical campuses, North Shore hospitals and clinics, and suburban practices from Evanston and Skokie through Glenview, Northbrook, Deerfield, Highland Park and Lake Forest, plus the northwest and west suburbs. Longer runs to out-of-town appointments are quoted point-to-point.
Airport Trips for Treatment Travel
Travelling out of state for treatment or a second opinion? We handle the airport legs the same way, with flight tracking on the return and a chauffeur meeting you inside the terminal. See our O’Hare rate guide and O’Hare limo service.
Why Your Quote May Be Higher or Lower
Rates are approximate. Distance, vehicle class, wait time, extra stops and whether you book point-to-point or hourly all change the final number. For an exact price — including a recurring weekly or monthly schedule — call our 24/7 dispatch line at (866) 666-0112. A 20% gratuity is added to every ride.
About Level Up Limo
Level Up Limo is a Chicago-based chauffeur company with dispatch in Northbrook. We run standing reservations and account-based service, airport transfers to O’Hare and Midway, executive black car service, corporate accounts, weddings and group travel across Chicagoland, and we own and operate Black Car Now, our black car division. 4.9 stars across 143+ Google reviews, 3,000+ rides, 15+ years of industry experience, and no surge pricing.
Appointment Car Service FAQs
Do you provide rides to medical appointments?
Yes — as a chauffeured car service for passengers who can travel in a standard vehicle. {{MOBILITY_POLICY}}
Is this non-emergency transportation?
Yes. Everything we do is scheduled and non-emergency — routine doctor visits, specialist appointments, treatments, follow-ups and patient visits. For anything urgent, call emergency services.
Can you drive me to a regular doctor’s appointment?
Yes, as a one-off or as a standing reservation for a series of visits.
Can you take me to visit someone in hospital?
Yes — patient visits are one of our most common recurring bookings, often daily or several times a week while someone is admitted.
Can you set up a recurring weekly ride?
Yes. A standing reservation books the same day and time, the same vehicle class and the same pickup point for the whole series.
Will the chauffeur wait during the appointment?
Yes, on an hourly booking. For longer appointments, a drop and return usually costs less.
What if I don’t know when I’ll be finished?
Book hourly, or arrange a call-back — you tell dispatch when you’re ready and the vehicle returns.
Can my adult child book and pay for me?
Yes, from anywhere, with a text when the ride is complete if they’d like one.
Can the chauffeur help me to the door?
Tell us when you book and we’ll make sure the chauffeur is prepared to assist.
Is a sedan or an SUV easier to get into?
It depends on the passenger — the SUV has a higher step-in, the sedan a lower one. Ask at booking.
Do you take wheelchairs?
{{MOBILITY_POLICY}}
Is this covered by insurance?
We’re a private car service, so rides are billed directly rather than to insurance. Some programs reimburse travel — check with your provider.
Can I get one invoice for a month of rides?
Yes, on an account.
Do you drive to out-of-town appointments?
Yes — longer runs are quoted point-to-point.
How do I set it up?
Call 24/7 at (866) 666-0112 with the schedule, the building and entrance, and any mobility notes.
Set Up Your Rides
Book a ride or a standing reservation · Call 24/7: (866) 666-0112 · 4.9★ across 143+ reviews · No surge pricing
Related: point-to-point service · hourly rates · account service · our fleet · Chicago limo service